By StationClosed · Updated · Sources and corrections
A station label describes a facility; it does not necessarily describe every activity inside it. A fulfillment site can also host a pickup operation. That matters when a directory filter or a warning makes a location you actually use look like the wrong kind of station.
What the labels tell you—and what they do not
The tracker uses source tags to group locations for search and filtering. Delivery, sub-same-day, rural delivery, grocery, fulfillment/sortation and air are directory categories, not guarantees about the offers available to a particular driver.
- A delivery label helps find a pickup-oriented location, but does not confirm an active block or an open entrance.
- A fulfillment or sortation label can describe the site's main role while leaving out a newer pickup activity.
- Multiple tags can be meaningful at the same site. Adding Flex eligibility should not require erasing its fulfillment role.
- A station code is more useful for a correction than a general business name, but the address still needs checking.
These are the tracker's categories. Your actual pickup location and instructions come from the Flex app and station staff, not from a directory type.
Check the pickup before changing the label
- Compare the exact station code in your block with the station detail on the tracker.
- Compare the address and city. A nearby site with a similar code may not be the same building.
- Use the pickup entrance and check-in directions in the Flex app. A map pin can indicate the property rather than the driver entrance.
- Look at the source tags in the station detail. Decide whether the issue is the type, an address, or a missing location; changing a type does not fix coordinates.
Do this while parked. Do not photograph restricted areas or share a route, customer address or access code to prove that a facility handles pickups.
Change the type for your own view
Open a station on the live map, expand its station-type controls, choose the type that fits your use, then select Save for me. Choosing Flex pickup lets you treat a mixed-use site as a delivery location without rewriting the shared directory for everybody.
On a signed-in account, the preference is stored with your account. As a visitor, it is stored only in that browser; clearing browser storage or changing devices can remove it. Choose the automatic/source option to return to the shared classification.
A personal type is a convenience, not verification by StationClosed or Amazon. It changes the classification used in your view; it does not change weather conditions, confirm a block, or tell the station to admit you.
Send a correction to support
If the shared type is wrong, choose the proposed type, add a brief explanation and select Report classification to support. Reporting requires a signed-in account. It creates a support ticket and emails the support inbox; it does not silently overwrite the shared source or save a personal preference.
A useful report contains the station code, what is wrong, the proposed type and how recently you used it. For example: “The source lists fulfillment only. I picked up a Flex block at this same address in October; please check whether it is now mixed-use.” Leave out customer information and sensitive app screenshots.
A real mixed-use example: OKC2
A driver reported to StationClosed that OKC2 was a fulfillment station that had added Flex pickup activity. This is a driver report, not an independently confirmed Amazon announcement. The tracker includes a source-bound correction so that this reported Flex use can coexist with the fulfillment label rather than treating the two roles as mutually exclusive.
This example explains why a warning deserves checking. It does not promise that every driver can book a block at OKC2 or that the site's pickup arrangements will remain unchanged.
What happens when the source changes
The server checks its upstream station metadata periodically, normally every 15 minutes. A failed check is retried; a failed request is not treated as fresh data. The upstream directory can still lag real operations, so a successful refresh does not establish that every label is correct.
Personal choices are tied to the source tags they were made against. When those tags change, the tracker drops the old choice and uses the updated classification. The OKC2 supplement is also tied to its original source tags, so it stops applying if those tags change. If the new classification still misses your pickup use, review it and report it again.
Related: Station directory · How the tracker works · Sources and corrections